You no doubt have questions.
Here are some of the most frequently asked.
How does the Reflux Band work?
The upper esophageal sphincter, or UES, is a muscle at the top of your esophagus that opens when you swallow and otherwise remains closed to prevent stomach contents from coming back up into your throat and lungs. A weak or compromised UES has trouble staying closed, so acid reflux enters the throat. The Reflux Band is worn while sleeping and applies slight external pressure to help the UES function normally.
Who should use the Reflux Band?
Candidates for the Reflux Band are adults who suffer from reflux symptoms into the throat and lungs such as nighttime regurgitation, feeling of throatburn and irritation, constant cough or throat clearing, hoarse voice, difficulty swallowing, postnasal drip and reflux-induced sleep disruption. Sometimes reflux can make other conditions worse, such as pneumonia, bronchitis, asthma, sinusitis and COPD, so the Reflux Band may help.
Who should not use the Reflux Band?
DO NOT use the Reflux Band if you have an implanted pacemaker, implanted cardioverter defibrillator (ICD), a vagus nerve stimulator, or other similar devices implanted in your chest or neck. Consult your doctor prior to using any OTC treatment for LPR if you are a current or former smoker, are spitting up blood, or are losing weight as these may be symptoms of an upper aerodigestive system malignancy.
Is the Reflux Band FDA cleared?
Yes, the Reflux Band was cleared by the FDA in March 2015.
Does the Reflux Band Require a prescription?
No, the Reflux Band does not require a prescription.
Does the Reflux Band really work?
In clinical studies, 86% of patients had successful results using the Reflux Band and there were no serious or unexpected problems reported. 95% of physicians reported satisfaction with the Reflux Band. The Reflux Band has a 90-Day Money Back Guarantee so you can try it risk-free.
How will the Reflux Band feel?
Wearing the Reflux Band feels familiar, like wearing a buttoned shirt collar. The amount of pressure applied is similar to taking your pulse. Your breathing and swallowing remain normal.
How long does it take to get used to wearing the Reflux Band?
Most people get used to the feel of their Reflux Band after a few nights' sleep. For some, it may take up to a week to adjust to a new device. If you have any questions, please give us a call at (844) 361-4858, as we are often able to assist with usage and positioning pointers over the phone.
How will I know if the Reflux Band is working?
Many Reflux Band wearers start feeling symptom improvement after wearing the Reflux Band for just a few days. Some with more severe symptoms may take up to two weeks to see significant improvement. You will also notice that your nighttime regurgitation is reduced or completely eliminated. As with any new medical device, it can take some time to get used to it. We ask that you wear your Reflux Band at night for at least two consecutive weeks. This will give you ample time to adjust to wearing the device.
I only have symptoms during the day. Can the Reflux Band help me?
Yes. Reflux commonly occurs while sleeping because your muscles are relaxed and your positioning allows regurgitation to easily travel beyond your esophagus into your throat and lungs. Damage caused by nighttime reflux results in daytime symptoms such as chronic throat irritation and cough, hoarse voice, difficulty swallowing and postnasal drip. Wearing the Reflux Band at night will protect your throat and lungs from these reflux events, resulting in significant improvement or elimination of your symptoms during the day.
Can I wear the Reflux Band during the day?
Yes. Feel free to wear the Reflux Band during the day. Those who wear the Reflux Band during the day most often do so after meals when potential regurgitation events are most likely to occur.
How long do I have to wear the Reflux Band?
You should wear the Reflux Band each night while you sleep to experience the full benefit of the device.
Is the Reflux Band the same product as the Reza Band?
Yes, in September 2018 the device name changed from Reza Band to Reflux Band to better explain its purpose. The product design and effectiveness have not changed.
How do I fit the Reflux Band?
You can fit yourself at home utilizing our online Fitting Resources.
How often do I need to check the pressure of the Reflux Band?
The pressure of the Reflux Band only needs to be checked/reset if there is a significant change to the Reflux Band or to the wearer. For example, if you had notable weight change or if you removed the Comfort Band to clean it, it’s a good idea to check and reset the pressure to ensure you’re receiving the full benefit of the Reflux Band. Refer to the online Fitting Resources.
The instructions say to set the pressure between 20-30 mmHg. What happens if the pressure is above or below this range?
Setting the pressure within this range has been clinically proven to be both comfortable and effective. If you prefer to wear the band at a slightly higher or lower pressure, it is fine to do so. If you have questions about the pressure setting, please call us at (844) 361-4858.
the Reflux Band
How can I get the Reflux Band?
A prescription is not required to order the Reflux Band, so simply visit the Shop Now page to purchase the device.
Is the Reflux Band covered by insurance?
Since the Reflux Band is a new device, a limited number of insurance providers cover the Reflux Band. To find out if your insurance company covers the Reflux Band, contact your insurance company directly. If you do elect to pursue reimbursement, share that the U.S. government has issued a Healthcare Common Procedure Coding System (HCPCS) Level II code for the Reflux Band (formerly known as the Reza Band) - A4467 described as Belt, strap, sleeve, garment, or covering, any type.
How do I get replacement parts for the Reflux Band?
How long does the Reflux Band last?
The Reflux Band has been life-tested to last for one year, but that may vary depending on your wearing habits. Additional Cushions and Comfort Bands can be purchased as needed. We recommend that Reflux Band wearers also purchase a Comfort Band Sleeve as a washable cover to protect against dirt and odor, while extending the life of the Comfort Band.
What if the Reflux Band doesn’t work for me?
If you are having trouble using or adjusting to the Reflux Band, we are here to help! Give us a call at (844) 361-4858 as we are often able to provide helpful hints over the phone. To truly assess whether the Reflux Band is right for you, we do ask that you wear the Reflux Band at night for at least two consecutive weeks or, better yet, up to the full 30 days, as results and comfort typically improve over time. If after this initial trial period, you are not satisfied, please contact (866) 919-7973 to start the return process. Please refer to our 90-Day Money Back Guarantee Program or our Return Policy for details.
Can I use my health savings account (HSA) or a flexible spending account (FSA) to pay for the Reflux Band?
The Reflux Band may be classified as an FSA/HSA approved medical expenditure. Specific questions about eligible purchases should be directed to your plan’s administrator prior to purchase. FSA/HSA participants who are not issued debit cards may still purchase the Reflux Band through traditional means and submit for reimbursement through established plan procedures.
Where can I purchase the Reflux Band outside the United States?
You can purchase the Reflux Band from one of our trusted distributors in the following countries:
- Australia and New Zealand
- The United Kingdom
GDS Medtech Ltd.
01451 812 402
- European Union Countries (excluding the U.K.)
Soluvos Medical BV
+31 40 304 1717
- South Korea
LM Co. Ltd
Somna Therapeutics ships directly to Canada.
Please proceed at refluxband.com/shop
What are the costs and fees when shipping to Canada?
If shipping the device to Canada, you can order the product directly from www.refluxband.com The pricing on the website reflects USD. If you check out in a currency other than USD, you may be subject to a currency conversion fee from your card issuer. Please check with your credit card provider for information on any applicable fees. You may also be subject to customs duties and taxes.
What is LPR?
The term laryngopharyngeal Reflux (LPR) refers to the regurgitation of food or stomach contents all the way back up into the throat, voice box or lungs. Common symptoms of this condition include nighttime regurgitation, feeling of throatburn and irritation, constant cough or throat clearing, hoarse voice, difficulty swallowing, postnasal drip and reflux-induced sleep disruption. Sometimes reflux can make other conditions worse, such as pneumonia, bronchitis, asthma, sinusitis and COPD, so the Reflux Band may help.
What is the difference between LPR and GERD?
The term LPR is used to describe when stomach contents come up past the UES and into your throat and lungs, causing damage and irritation. GERD is caused by the backflow of stomach contents into the esophagus, which leads to tissue damage or esophagitis and heartburn. Over 80% of the people who have LPR have no heartburn. For them, the stomach contents that reflux do not stay in the esophagus for very long and do not have enough time to irritate the esophagus and cause heartburn. The throat, voice box and lungs are much more sensitive to injury and irritation from stomach contents, so even small amounts of refluxed material in these sensitive areas can cause serious damage.
I only have heartburn (GERD) in my chest. Does the Reflux Band help with this?
No. The Reflux Band stops acid reflux from rising above the UES and entering the throat and lungs. See your doctor if you are experiencing symptoms of acid reflux only in your chest.
I am currently taking acid-reducing medications, but they are not working for me or I would like to stop. Can I get off these medications if I use the Reflux Band?
The Reflux Band is a clinically proven alternative to PPI or H2 blocker medications for treating LPR. Talk to your doctor about reducing or eliminating your acid-reducing medications.